Autana Business Partners is a consulting company specialized in client relationship management at all its levels. We want to “help our customers to manage in an efficient manner their relationship with their customers. Using technological tools to be more efficient in accomplishing the objectives and build a long term relationship”.
We offer business and technological consulting services, training and business procedures outsourcing related to customer relationship management. We are very experienced in different industries as Pharmacy, Telecommunications, Consumer goods, Airlines, Tourism and Hotel industry, Private Banking among others.
We spend most of our resources in the search of new ways to achieve excellence in our daily work. We put a lot of effort into understanding and integrating the latest techniques and technology available in the market to offer them to our customers.
ABP’s main objective is to provide technical and business support in order to help our customer’s objectives to achieve their sales and customer service objectives.
ABP is always seeking for the appropriate technology tools to provide the necessary support in order to optimize the customer’s business processes from marketing throughout sales to the after-sales areas. We cover all communication key factors when dealing with the customers. We do not see ourselves as a traditional consulting corporation as we focus on becoming our customer’s business partners in order to help them achieve their objectives whether they are to reduce costs, improve sales or enhance client fidelity optimization. Being this achieved by the continuous improvement of the factors related to customer relationship management.